The family of a man who died while trying to help a stranded motorist on a gravel-covered stretch of road is seeking damages from Contra Costa County. The claim alleges that William Tindall’s death occurred because of a defective and dangerous road condition at the site of the crash.

In August 2008, Tindall was driving along Marsh Creek Road near Brentwood when he spotted a motorist whose car had skidded off the road and into an embankment. Tindall got out of his car to help the man, and as he stood by the road, another car lost control, and skidded off the road and into Tindall.

Now, Tindall’s family, his widow Laura, and daughter Erin, have field a claim against the county, claiming the dangerous conditions of the road were responsible for his death. The amount of damages claimed is unspecified. There was resurfacing and repairing of the road underway, leaving it covered with gravel. Drivers who were driving even at moderate speeds were at risk of skidding off the road. The county had been aware of the dangerous condition of the road through complaints made by residents. There had also been numerous accidents at the scene that should have warned county authorities, and alerted them to the danger at the site. Just 5 days before Tindall died, an Oakley resident had been killed in a car accident at the same spot. Then, California Highway Patrol officers ruled that the accident was a result of the driver’s speeding which caused her to lose control. Despite all types of warning signals, the county neglected to post warning signs at the site to warn drivers to reduce their speed because of the risk of skidding over the gravelly stretch

A lack of warning signage that can warn drivers of a trouble spot ahead is just one of the ways that a local agency like the county authorities here, can fail to maintain a safe road for motorists. Here, it appears that the county had adequate information about the danger that the particular spot posed to drivers. There had been numerous accidents that had taken place at the spot, and even a fatality that occurred just a few days before Tindall’s death. The county had even received letters from citizens about the dangers of the road and chose not to act. When repairs are being done on a stretch of roadway, and the result is likely to be an uneven surface that can cause a vehicle to skid and slide, then sufficient warning signs should have been posted, at the very least. These might have prevented the kind of skidding that resulted in Tindall’s death.

When an accident occurs because of negligence of a local or state agency that is responsible for maintenance of a road, then the agency can be named in an injury or wrongful death claim. A California wrongful death lawyer may be able to calculate damages and prepare a claim for your losses.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of wrongful deaths. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

For Debi Dee Parsons-Mason’s family, it’s going to be a dark Christmas, after her death in a pedestrian accident in San Jose on Friday night. According to Mercury News, Parsons-Mason was struck by a truck as she was walking back home with her teenage son.

Ironically enough, the intersection at North 13th and Taylor streets where Parsons-Mason was killed was one that she had regularly warned her children about. As she was walking back home with her 14-year-old son Jimmy, and neared the intersection, a truck hit her, throwing her several feet, and onto the ground. Her son was walking a few steps ahead of her, and was not injured in the pedestrian accident.

The truck driver, 63-year-old Gilberto Vasquez Reyes, was arrested at the scene of the pedestrian accident. He has been charged with felony drunken driving, and vehicular manslaughter.

Anytime of the year is a terrible time to loose a loved one, but for Parsons-Mason’s family, Christmas every year will be tinged with sadness and grief. Her family had their gifts for their mother all packed and ready to be presented. We wish her husband and four children our deepest sympathies and the strength to bear this loss. Parsons-Mason, who worked as a cashier is remembered as a cheerful happy woman, fiercely protective of her children, and hardworking. She chose to work night shifts, so she could be home in the daytime for the kids. As a product of a rough childhood, nobody knew the importance of family better than her. Her children, two of them still teenagers, are going to miss her presence even more as they get older and don’t have her around for support.

The holiday season has barely begun, and we’re already having to report on a drunk driving accident that has torn up yet another family. The holiday season, both Thanksgiving and Christmas, usually tends to see a rise in auto accidents, especially those caused by alcohol. Meeting up with family, office parties, and sundry other celebrations offer the perfect opportunity for drivers to get behind the wheel without their usual precautions about drinking and driving.

Thanksgiving this year, saw a decrease in accident-related fatalities throughout the state as California Highway Patrol officers stepped up their patrolling and checkpoint enforcements. There was a push for greater awareness about the dangers of drunk driving, and more drivers were cited, including for seat belt violations and speeding, which cause the greatest number of fatalities. This ensured that problem drivers were under control. All of this worked to bring about a significant drop in the rate of accidents, as well as crash-related fatalities. One can only hope that we’ll have similar reports of fewer drunk driving accidents once this season winds up.

As for the Parsons-Mason family, they have been through a horrible tragedy and must explore all their legal options as quickly as possible. An experienced California pedestrian accident lawyer will be able to conduct the investigations necessary to build a winnable case for them.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of pedestrian accidents. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

A pedestrian accident in Redding has killed a female employee of the Shasta County Sheriffs’ Office, Redding.com reports. The woman, 53-year-old Linda Runyon, was killed on Wednesday afternoon when she was crossing the road in a marked crosswalk.

According to the news report, Runyon was walking with her friend Lori Beyelia. As they were crossing, the two were struck by a pickup truck. The truck was being driven by 61-year-old Susan Degen. Redding police are investigating the causes of the pedestrian accident.

For Runyon’s family, this is undoubtedly a moment of great pain, and we extend our deepest sympathies for their loss.

Early reports have said that the lights at the intersection were green. However, as a pedestrian, Runyon and her friend had the right of way. According to police at the scene of the accident, Degen did not see the pedestrians until it was too late. This crash occurred in broad daylight – how it possible that the driver did not see two women crossing in a marked crosswalk? There is no information yet on the speed of the car, and we can expect full investigations to give us more answers.

If it turns out that Degen was negligent in her driving, it wouldn’t be the first time that a pedestrian has paid the price for a motorist’s rashness or carelessness. Runyon was doing nothing wrong at the time of the pedestrian accident. She was walking in a marked crosswalk, when the “walk” sign was on. In short, she was apparently following all the rules of the road. Unfortunately, as it happens so often, pedestrians may be following all the rules, but end up suffering the short end of the stick when they are involved in an accident. When there is a collision between a car and a pedestrian, there is simply no contest. Without the protective armor of a car, pedestrians suffer severe injuries and as in Runyon’s case, even death.

Too often drivers refuse the right of way to pedestrians as seems to have occurred in this case. Besides, motorists often willfully disregard traffic rules and fail to stop at stop signals or intersections. Speeding is another reason so many pedestrians are killed or injured each year in accidents. A speeding driver is unable to stop the car in time to avoid any pedestrian who may be unlucky enough to cross the street at that very moment.

When a pedestrian is involved in an accident, severe injuries can result. Because the impact is very likely to throw the person off the ground, and several feet away from the site of the accident, major head and body trauma are almost always seen in such crashes. Injuries include head and brain injuries and spinal cord injuries, severed limbs and amputations, and neurological damage.

These severe injuries can not only require intensive hospitalization, but also leave a person with long-term health effects and a reduced ability to function properly after the pedestrian accident. In such a case, pedestrians have the right to seek compensation from the driver. The Runyon family must see the counsel of an experienced California pedestrian accident attorney to explore their options.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of pedestrian accidents. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

Earlier this week, we carried a report on negligent security at Wal-Mart, and the death of a worker who died in a Black Friday stampede at a store in Long Island. The man, Jdimytai Damour was opening the doors to the store at 5 am, with an estimated 2,000 shoppers waiting outside. He had barely got the store doors open when the crowd of shoppers stormed in, creating a stampede. Damour was thrown to the ground, and died in the stampede. Later, it was confirmed that he had died of asphyxiation.

Now, his family has filed a wrongful death lawsuit against the giant retailer. The lawsuit claims that Damour’s death was caused due to the retailers’ “carelessness, reckless negligence, and wanton disregard for public safety.” The lawsuit also mentions the “gross negligence” of the company in its “staging, conducting and advertising for sales events.” It also names the security company that was responsible for maintaining security at the store, as well as the shopping mall where the terrible incident took place.

On that exceptionally dark Black Friday, Damour had been preparing to open the store for what is generally considered the busiest shopping day of the year. When the doors opened, as video camera footage showed, Damour was thrown to the ground by desperate shoppers. Other shoppers too fell down, and were injured in the stampede. Some reports said that a pregnant woman too had been among the injured, and had to be treated for her injuries, although other reports have refuted this. Wal-Mart is no stranger to injuries that occur during its wild Black Friday shopping galas. The company apparently chooses to settle the personal injury lawsuits arising out of these confidentially, and out of court.

Damour was not an employee of the company at the time of his death, but was an independent contractor. This means that his death does not figure under Workers’ Compensation. His family is entitled to bring a civil wrongful death claim against the company, however.

This is a company that continues to post profits even as the rest of the economy reels under a recession. You would think that the company would have made adequate security arrangements to control shoppers before allowing them inside the store. There are so many ways that the company could have prevented the tragic loss of Damour’s life. It’s not as if they never had warnings. Every year, Black Friday results in a stampede, as shoppers begin to throng to the venue the previous night in order to be at the start of the line. Even with this foresight, Wal-Mart did not think it fit to arrange for extra security or have a graded entry system at the store.

Damour’s family has suffered a terrible personal loss, and is entitled to obtain compensation for their suffering. This man was being a diligent employee, performing his duties and going about his work the way he was supposed to, all for a company that didn’t even see the need to protect him.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of wrongful death. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

Injuries resulting out of negligent security at Wal-Mart’s Black Friday sale are nothing new – ask personal injury lawyers across the country, and they’ll admit to having represented injured victims of these ferocious stampedes, resulting in confidential settlements with the retail giant. This time, however, the insane rush to snag the best buys of the year at a Long Island Wal-Mart store left one employee dead and several shoppers injured. Initial reports said that a pregnant woman was among those injured, and found sprawled on the ground after the stampede had subsided.

The employee, 34-year-old Jdimytai Damour, along with some other employees was attempting to open the doors to the early morning sale at about 5 o’clock in the morning. No sooner had he managed to squeeze the doors open, than he was crushed in the avalanche of desperate shoppers, who knocked him over and continued to trample on him as they rushed through the store. Videos showed that several people had been knocked to the floor as the doors opened, although no serious injuries were reported. As police who later rushed to give first aid to the injured Damour attempted to resuscitate him, they still found themselves pushed by shoppers in a hurry. Damour died soon after, and his parents are justifiably angry.

Initial reports had a pregnant woman injured in the throng of shoppers, and suffering a miscarriage, but these have now been refuted. That more shoppers were not seriously injured in this stampede is a minor miracle, and not due to any foresightedness or planning on the part of the world’s largest retailer.

Wal-Mart has been accused of being careless and negligent in its handling of security for Black Friday. The Friday after Thanksgiving has traditionally been the busiest shopping day of the year, and crowds lining up the previous night outside their favorite stores has been an accepted part of the tradition. This year too, there were an approximately 2000 people waiting outside this particular Wal-Mart’s entrance, waiting for the doors to open. For the retailer to know that crowds would be not only huge, but also likely to be unmanageable, and still not provide security for the employees and the crowds of shoppers, is completely appalling. This was an accident that could have been so easily averted, had proper security arrangements been in place before the shoppers were let in. Some retailers have a ticket system in place, where ticketed customers are let in, leaving the shopping throngs easy to manage. To allow 2000 shoppers to break down the doors of the store, knocking down an employee as well as other shoppers, is a shocking breach of security on Wal-Mart’s part.

The company is already feeling the heat from its union, which has long berated the company for its poor policies towards workers. The company also needs to face censure from citizen’s advocates, consumer groups, and negligent security lawyers for the shameful manner in which it creates conditions that are ripe with possibility for injuries.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of negligent security. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

A California Highway Patrol investigation report into the truck accident near Santa Clarita last year has concluded that the driver’s speed played a major part in the crash. The report has also expressed concern over the state of the tractor-trailer at the time of the truck accident, and this, the district attorney fears, could be used by the defense team as the principal cause of the accident.

According to the Los Angeles Times, the CHP investigative team recommended that vehicular manslaughter charges be brought against the truck driver Jose Reyes, but prosecutors have declined. A finding in the report that faults the state of the truck’s brakes for the truck accident is being given as the reason for the refusal to press charges against Reyes.

On October 12th, of last year, Reyes was driving his tractor-trailer though the Interstate 5 tunnel when he crashed into a concrete wall. His speed at the time of the crash was 65 mph in what is a 55 mph speed limit zone. The accident blocked much of the tunnel, and many of the trucks that were following Reyes were able to stop in time. However, the slowdown of vehicles led to many more trucks colliding near the exit. In all, thirty-three trucks were involved in the multi-vehicle crash. Some of these burst into flames, trapping truck drivers and motorists inside the tunnel, which soon turned into a blazing inferno. Temperatures shot up to 1500 degrees, and flames touched the tunnel roof. A 6-year-old boy in one of the vehicles survived the accident, but was killed by the flames. Two other people died in the truck crash. The charred remnants of the trucks that were burned affected transportation in the tunnel for over a month.

The CHP reports mention the speed of the driver as he was navigating the curving road on a slick surface as the main cause of the crash. However, prosecutors are of the opinion that the findings are not conclusive. A defense team could well fault the findings of the report, and come up with simulation data that prove that Reyes was not above the speed limit.

There is also a finding in the report that places the spotlight on the kind of shape the truck was in at the time of the crash. Analysis done on the right front brake of the tractor-trailer revealed that the vehicle was in poor condition. There was a build up of grease around the wheel that could have affected the control that Reyes had over the truck. Such an accumulation of grease would have interfered with the truck’s control when the brakes were applied, and the vehicle could have veered to the left, the report found. That’s exactly what happened when Reyes applied the brakes- the truck veered to the left, and smashed into the concrete wall.

Saia Motor Freight Line Inc., the trucking company that owned the truck and was responsible for its maintenance, has refused to accept the CHP report’s findings as true. The truck accident occurred because of the dangerous nature of the tunnel, with poor lighting and too many blind curves, a company spokesman has said

Meanwhile, families of the people who were killed or injured in the truck accident are waiting for more conclusive evidence that can pinpoint responsibility in this case. An experienced California truck accident lawyer would be able to conduct independent investigations into the trucking company’s maintenance records to verify if the condition of the truck was indeed responsible for the crash.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of truck accidents. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

Leno Bertolotti’s family has reason enough to be furious with the sentencing given to the driver in the Santa Ana car accident that killed their 83-year-old patriarch. The 23-year-old driver, whose speed racing escapades with another car ended in the fatal car accident that killed Bertolotti, will serve a grand total of one year in prison.

The car accident relates back to October 2006, when Jesus Garcia was driving his sister to school in his parent’s Dodge truck. He happened to see his friend Marvin Escutia just behind him, and then, the two young men started speed racing – in a school zone. They accelerated to up 70 mph, and continued to zip through the streets until Garcia’s truck struck Bertolotti’s car, which had just made a left turn in front of the two cars. Bertolotti suffered severe injuries in the car accident. He suffered severely broken ribs, and some internal bleeding. He died a short while later from his injuries.

In July this year, Garcia was found guilty of vehicular manslaughter in the death of Leno Bertolotti. On Friday, a judge handed down his sentence - a year in jail and three years on probation. The deputy district attorney had asked for a four year term for Garcia, but according to the Orange County Register, Judge Marc Kelly went in favor of the defense, which had argued that with no criminal record, Garcia deserved a lesser sentence. Apparently, Garcia’s family and friends had signed more than a hundred letters to the judge pleading for a lower sentence.

Even if the circumstances of the accident were different, it would still have been a terrible act of negligence on Garcia’s part to be speed racing, but in a school zone?? There are so many factors here that beg for a heavier sentence for this man. Apart from the fact that he was racing dangerously in a school zone, there is the matter of his age. This isn’t a callow teenager who got carried away behind the wheel of a fast car. So, a 23-year-old adult gets away with a year in prison because his folks write letters to the judge to be lenient with him? And what about Bertolotti? In all this focus on Garcia’s clean record, and his apparent popularity with friends and family, we seem to have heard nothing from the Bertolotti family. How are they dealing with this travesty that’s taken place? 83 is no age to be struck down in the middle of the road by a couple of hormone-flushed young men who think the roads are their own private race course. Bertolotti deserved to go peacefully, and the courts have done a less than stellar job of ensuring that the men responsible for his death receive justice.

We hope the Bertolotti family considers getting in touch with an experienced Santa Ana car accident lawyer to ensure that he gets the justice he deserves.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of car accidents. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

Before he died in a tragic Los Angeles County pedestrian accident , 15-year-old, high school student Patrick Demesa had a daily routine. He walked over after school to Target, and grabbed a drink before heading over to the building close by where his mother’s office was located. Together, the mother-son duo would then head for home. On October 16, there was nothing to suggest that Patrick Demesa’s day would end differently. Sure, the Ventura Boulevard is a busy junction, but the boy always took care to walk carefully on the marked crosswalk. This time was no different, but as Patrick crossed the street as he had done so many times before, a car driven by a 42-year-old female driver slammed into him. After hitting Demesa, the car apparently went right on, and slammed into a Buick nearby, pushing it into a Lexus. Before hitting Patrick, the woman had evidently run a red light.

There were plenty of witnesses to the pedestrian accident, and all seemed to agree that Patrick was doing nothing wrong. He was walking on a plainly marked crosswalk, and the lights were clearly visible, so there is no explanation yet for why the driver of the car ran the stoplight.

We extend our deepest condolences to the Demesa family, for their irreparable loss.

At Patrick’s school, there has been a period of mourning for the student who seems to have died so senselessly. El Camino Real High School students are struggling to find answers to the tragedy that killed one of their own. Meanwhile, the driver of the car later died in the hospital from injuries sustained in the car accident.

What makes this pedestrian accident particularly tragic is that Patrick did nothing to invite it. He was familiar with the area, and had been using the crosswalk safely the way a 15-year-old was supposed to. In short, he played by the rules in the book, the one who didn’t was the driver. It’s a little hard to drive traffic safety messages into the heads of our teenagers, and when kids their age die in spite of doing everything right, it doesn’t do much for the cause. This was a boy who was following the rules, and he got killed by an adult who didn’t even seem to notice that the signal light was red.

The Demesa family has a lot of coping to do as they struggle to find a way to live without their son. They should know that they have legal options in this case, and a way to seek justice for the senseless death of their boy. At the least, it would send a message to other kids that you don’t simply get way with ignoring stop lights, and hitting pedestrian . Even with the driver’s death, there are still legal paths to follow here with the help of an experienced Los Angeles pedestrian accident lawyer.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of pedestrian accidents. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

The Orange County Register is reporting that a seventeen-year-old boy has been killed in a motorcycle accident at Santa Ana Canyon Road and Maud Lane in Anaheim. The accident occurred early on Monday morning. The teen, Brendan Shanks was on his motorcycle westbound on Santa Ana Canyon Road when his bike collided with a Chrysler that attempted to make a turn at Maud Lane. The motorcyclist was rushed to the Western Medical Center in Santa Ana, where he succumbed to his injuries. The driver of the Chrysler, a woman did not suffer any injuries.

Pictures of the bike after the motorcycle accident told a grim tale of the kind of impact the crash had. The motorcycle was severely smashed. You can also tell how severe the impact must have been from the fact that the injuries were fatal, despite the motorcyclist wearing helmet. Anaheim police are investigating the cause of the motorcycle accident. So far, they say it’s not clear if speed played a part in the accident.

It seems like the family of the young boy should be considering their legal options after his death. There is obviously more to this accident that meets the eye. Initial reports have been very brief, but an experienced Orange County motorcycle accident lawyer will look at a number of probable casual factors that could have caused the accident. What was the speed of the Chrysler as it turned into the lane? Who had the right of way? Did the driver cut Brendan off? As we have noted on our Orange County motorcycle accident lawyer blog, too often we see that motorcycle accidents are the result of the failure of motorists to respect the rights of these riders.

Meanwhile, mourners, including Shanks’ friends from school quickly gathered at the crash site to honor his memory.

In an aside to this motorcycle accident, one of the police officers who was responding to the fatal crash was involved in a motorcycle crash himself as he was going to the Western Medical Center. The accident was a solo crash, and the officer suffered moderate injuries.

While drunken driving accident deaths have been dropping in California, the number of motorcycle fatalities is unfortunately on the rise. This seems to be a nationwide trend. According to the National Highway Traffic Safety Administration, the number of motorcycle accident fatalities rose by 8 percent between 2003 and 2004. While the increasing number of people riding these days could be a factor, it’s also well known that motorists’ attitudes towards motorcyclists are grudgingly tolerant at best, and downright aggressive at worst. Unless a victim hires an experienced Orange County motorcycle accident lawyer, it’s possible that this discrimination is carried over when it’s time to compensate him for his suffering.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of motorcycle accidents. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.

A couple of days back, our Orange County truck accident lawyers blog carried a report on Carrie Busse, the 46-year-old Seal Beach mother, who was killed in a truck accident when she was riding her bicycle with her autistic son. On Tuesday, the truck driver who was believed to have been drunk while driving prior to the accident, entered a not guilty plea to charges of killing Busse under the influence of alcohol, and drugs.

43-year-old Alex Trujillo, the Los Angeles Times reports, had alcohol as well as prescription drugs in his system when he swerved his truck off a road, and slammed into Carrie Busse, and her son who were bicycling on the sidewalk. The impact of the bicycle accident was strong enough to throw Busse off her bicycle and onto the ground, several feet away from the point of impact. She died at the scene of the truck accident from blunt force trauma to the head. Her son, Sam, who suffers from autism, suffered minor injuries in the accident.

After the accident, Trujillo, it was found, had a blood alcohol level of .13, higher than the .08 permissible limit. This man was no stranger to the perils of drunk driving. He had a prior drunk driving conviction back in 2002. Then, his rehabilitation included attending drunk driving awareness classes, as well as a Mothers Against Drunk Driving meeting to experience the consequences of drunk driving, and the loss it causes to entire families.

None of this seems to have had the slightest effect on Trujillo. On October 12th, he was back on the road, his body pumped with alcohol and prescription drugs. This time, it’s no mere road accident that Trujillo is dealing with. One person is dead, and there’s another young boy, in a delicate state of health, who has been left motherless by his insane actions. Trujillo has been charged with, among other charges, vehicular manslaughter while intoxicated. This time, we hope that punishment is stricter than it was the last time around.

There’s little doubt that Trujillo will be held responsible for the death of Carrie Busse in court. What is also obvious is that her death has left a chasm in the lives of her family, especially her 14-year-old special needs son, Sam. Carrie was his primary care giver, a job that she seems to have excelled at. Sam’s flowering under her care has been reported on by many of her friends after the tragic bicycle accident. It’s obvious that this boy will need professional care in his mother’s absence. Else, years of progress that Carrie made with her son could be set back.

The Busse family must consult with an Orange County truck accident lawyer to explore their legal options as soon as possible.

The Reeves Law Group is a law firm with offices throughout California dedicated exclusively to the representation of personal injury victims, including victims of truck accidents and drunk driving accidents. Please visit our website at trlglaw.com. If you desire a free consultation on a personal injury matter, please call us at (800) 644-8000 or email us.